INTRODUCTION BACKGROUND The organization, which I am going to be doing, is a video/DVD and games shop. The name of the shop is Starlight Rentals. The organization is quite a big organization and this shop has about approximately 100-150 transactions a day. This organization has a lot of members because if you want to rent a movie you have to be a member. STATEMENT OF THE PROBLEM Starlight rentals deal with up to 100-150 customers everyday and for all the videos/DVD and games, which have been rented all written down on pad of paper. The problem is that because this is written down this is very difficult for owner because every time a movie is returned then the owner has to then look through the all his papers to find the name of the person who has returned the movie and then tick his name off. E.G. NAME MEMBERSHIP NUMBER MOVIE/GAME RENTED DATE RENTED DATE RETURNED PAID YES/NO Shahied Patel Sp03245 Training Day 25.09.03 26.09.2003 Yaseen Gigani Yg03546 Mean Machine 25.09.2003 27.09.2003 David Johnson Dj03465 Cradle To The Grave 25.09.2003 26.09.2003 Muhammad Sheikh Ms06245 Scary...

The Evolution of Entertainment Rentals.

The 'Box Office Express' has been designed to be user friendly and efficient. It's as easy to use as an ATM. There are no applications to fill out and no waiting. All your customers have to do is swipe their credit or member card and follow a friendly touch-screen menu to select their DVD or VHS. Returns are just as easy. Just press one button on the touch-screen and slip the DVD/VHS into the designated slot. 'Box Office Express' automatically restocks the item so it can be rented by the next customer. If customers forget to return their items on time the machine automatically adds late fees to their transaction. After an amount of time determined by you, late items are automatically charged to the customer as purchases at an amount also determined by you. We recommend you do not let these fees exceed current retail prices to maintain a good relationship with your customers.

Inventory control and restocking will be provided by AED or you can do it yourself. Our management software keeps this process simple and time efficient. Various marketing analysis and trends will be provided by this software enabling you to optimize your profits.